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PRIVACY POLICY

Last Updated: October 2026

Urban Addresses (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website (the “Site”) and consultancy services. This Privacy Policy outlines how we collect, use, store, and safeguard your data.

1. Information We Collect

We collect information to deliver tailored real estate advisory and consultancy services to you:

  • Personal Identifiable Information: When you submit inquiry forms, register for site visits, request brochures, or contact us, we may collect your name, email address, phone number, city/location, property preferences, and budget details.
  • Automatically Collected Data: When you navigate our Site, we automatically collect technical data such as your IP address, browser type, device information, pages viewed, and referral URLs via cookies and analytics software.

2. How We Use Your Information

Your information is used strictly for legitimate real estate business purposes, including:

  • Responding to your property inquiries and scheduling project walkthroughs or site visits.
  • Sharing shortlisted property options, floor plans, brochure PDFs, and price lists that match your requirements.
  • Sending property updates, new launch announcements, and real estate market insights via phone call, SMS, email, or messaging apps (such as WhatsApp).
  • Improving website performance, content user experience, and market analysis.

3. Communication Consent & DND Override

By submitting your contact details (phone number or email) on our Site, you explicitly authorize Urban Addresses and its authorized representatives to contact you via calls, SMS, WhatsApp, or email regarding property information, even if your phone number is registered on a “Do Not Disturb” (DND) or National Do Not Call registry.

You may opt-out or withdraw your consent at any time by following the instructions in Section 7.

4. Disclosure & Data Sharing

We value your privacy and do not sell, trade, or rent your personal information to third-party marketing companies. We share data only under the following necessary circumstances:

  • Partner Developers & Authorized Sellers: With property developers, builders, or seller representatives strictly to schedule site visits, verify booking eligibility, or facilitate property inquiries requested by you.
  • Service Providers: With trusted technology platforms (such as CRM software, website hosts, and communication services) operating under strict confidentiality agreements to assist us in managing user inquiries.
  • Legal Compliance: When required by court orders, regulatory mandates (such as RERA authorities), or law enforcement authorities.

5. Cookies & Analytics

Our Site uses cookies, web beacons, and Google Analytics to analyze website traffic, track user behavior, and provide a tailored browsing experience. You can choose to disable cookies in your web browser settings, though certain website features may not function as intended.

6. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic database is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Opt-Out Options

You have the following rights regarding your personal data:

  • Access & Correction: Request access to or correction of your personal data stored with us.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “Unsubscribe” link in our emails, or reply “STOP” to any messaging channel.
  • Data Erasure: Request the deletion of your personal contact records from our active sales databases by contacting us directly.

8. Third-Party Links

Our website may contain links to external developer sites, project portals, or location maps. Urban Addresses is not responsible for the privacy policies, data practices, or content of external websites.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: